NBC NEWS | JUNE 18, 2014
GM's Mary Barra Grilled in Congress Over Car Safety Crisis
"This isn't just another business challenge. This is a tragic problem that never should have happened. And it must never happen again," Barra said.
Ahead of her testimony, family members of victims held a news conference to reiterate their demands for GM to fully compensate victims without caps or time limits and allow victims to reopen closed claims.